Service Log #29412 weeks ago
“Blew a turbo line on the 635 at 2am. Called MackTech, tech was rolling in 40 minutes and had me moving before sunrise. These guys are the real deal.”
MB
Marcus Bell
Owner-operator, Dallas
Driver feedback
What our drivers say about us
Real feedback from owner-operators, fleet managers and RV owners across North Texas.
4.8
127 verified · Fleet rating
Service Log #29421 month ago
“We run 12 trucks and MackTech is the only mobile shop I trust for after-hours calls. Honest diagnosis, fair price, no upsell games.”
PN
Priya Nadella
Fleet manager, Plano
Priority Support3 weeks ago
“DPF went into limp mode outside Fort Worth. Forced a regen on site and explained exactly what was wrong. Saved me a $900 tow.”
CR
Cody Ramirez
Trucker, Fort Worth
Service Log #29441 week ago
“Reefer quit in 100 degree heat with a load of produce. They were there fast and kept my freight from spoiling. Lifesavers.”
DC
DeShawn Carter
Reefer hauler, Garland
Service Log #29452 months ago
“Solid work and great communication. Took a little longer than quoted but they stayed until it was done right.”
LW
Lauren Whitfield
Owner-operator, Denton
Service Log #29465 days ago
“Air brake chamber popped on a Sunday. Dispatcher answered on the first ring, tech knew exactly what to bring. Back on the road in two hours.”
TK
Tomasz Kowalski
Trucker, Arlington
Service Log #29471 month ago
“Texted them photos of my fault codes, they showed up with the right sensor already in hand. That kind of prep is rare.”
AF
Angela Foster
Fleet ops, McKinney
Priority Support3 weeks ago
“No-start in a customer's lot, totally embarrassing. MackTech traced it to a bad ground in 20 minutes. Professional and quick.”
RP
Raj Patel
Box truck owner, Irving
Service Log #29496 days ago
“Def system threw a derate right before a deadline. They cleared it and got the real fix done same day. Will call again.”
BH
Billy Joe Hutchins
Hotshot driver, Waxahachie
Service Log #29502 months ago
“Woman trucker here and these guys treated me with full respect, explained everything without talking down. Earned a customer for life.”
SM
Sofia Mendez
Owner-operator, Lewisville
Service Log #29511 month ago
“Good techs, fair pricing. One visit needed a follow-up part but they came back the next morning at no extra trip charge.”
KO
Kevin O'Brien
Fleet manager, Garland
Service Log #29524 days ago
“Coolant leak on the side of US-75 in the rain. They came out in the storm and got me sealed up. That's dedication.”
AT
Andre Thompson
Trucker, Mesquite
Priority Support3 weeks ago
“We dispatch loads and MackTech is now our go-to for breakdowns anywhere in the metroplex. Response time is unmatched.”
ML
Mei Lin
Logistics, Carrollton
Service Log #29541 week ago
“Honest mechanic is hard to find. They told me a repair could wait and saved me money instead of scaring me into it.”
JS
Jesse Stratton
Owner-operator, Frisco
Service Log #29552 months ago
“Starter died in a truck stop. Called, got a clear ETA, tech showed up on time with the part. Smooth from start to finish.”
HG
Hector Gallardo
Trucker, Grand Prairie
Service Log #29565 days ago
“Our diesel pusher wouldn't crank at the campground. MackTech came to the site and got us going so we didn't lose the trip.”
BC
Brittany Cole
RV owner, Little Elm
Service Log #29571 month ago
“Reliable after-hours service. Phone line is always answered by a real person who actually knows trucks.”
OF
Omar Farouk
Fleet ops, Plano
Priority Support2 weeks ago
“Air leak I couldn't find myself, they found it in minutes and fixed it on the spot. Knew their stuff cold.”
TL
Travis Lunderwood
Hotshot driver, Denton
Service Log #29593 days ago
“Roadside at midnight and I felt safe the whole time. Tech put out cones, stayed professional, got it done.”
YP
Yolanda Pierce
Owner-operator, Allen
Service Log #29601 month ago
“Fuel filter and water separator clogged. They carried the parts, swapped them roadside, and bled the system. Pros.”
NB
Nathan Brooks
Trucker, Rockwall
Service Log #29616 days ago
“We had three trucks down in one week and MackTech triaged all of them. Kept our whole operation from grinding to a halt.”
IS
Iryna Shevchenko
Fleet manager, Richardson
Service Log #29622 months ago
“Caught me down near Hillsboro on a long haul. Came further than I expected and got me back rolling. Appreciated it.”
CJ
Carl Jennings
Owner-operator, Waco run
Priority Support1 week ago
“Sensor fault kept derating my engine. They had the scan tool, the part, and the know-how. One visit, problem gone.”
DW
Devon Wright
Trucker, Cedar Hill
Service Log #29644 weeks ago
“Fast, clean, and they send you the diagnosis before charging. No surprises on the invoice. Exactly how it should be.”
GR
Gabriela Ruiz
Logistics, The Colony